Cancellation Policy

Almira Prassa Beach House | Kimolos, Greece

Last updated: October 25, 2026

1. General Information

This Cancellation Policy sets out the cancellation, booking amendment and refund conditions applicable to direct reservations at Almira Prassa Beach House, located at Prassa Beach, Kimolos, Greece.

This Policy applies to reservations made through direct communication or booking inquiries submitted via https://almiraprassa.gr, provided that the relevant conditions have been disclosed and agreed upon before the reservation is confirmed.

2. Booking Confirmation

Submitting a booking inquiry through the Website does not automatically confirm a reservation or guarantee availability.

A reservation is considered confirmed only after written confirmation by the owner or an authorized representative and fulfillment of the agreed payment requirements.

The applicable deposit and final payment conditions are communicated in writing before the reservation is confirmed.

3. Guest Cancellation Policy

The following cancellation conditions apply to confirmed direct reservations:

Cancellation 30 or more days before arrival

Guests are entitled to a refund of 100% of the amount already paid.

Cancellation between 29 and 14 days before arrival (inclusive)

Guests are entitled to a refund of 50% of the amount already paid.

Cancellation between 13 and 7 days before arrival (inclusive)

Guests are entitled to a refund of 30% of the amount already paid.

Cancellation 6 days or less before arrival, on the arrival date or thereafter

No refund will be issued.

In all cases where a refund is applicable, an administration fee of up to 5% may be deducted in accordance with Section 5 of this Policy.

4. Refund Calculation

Refund percentages are calculated exclusively on the total amount actually paid by the guest up to the time of cancellation.

The same calculation applies regardless of whether the guest has paid only the initial deposit, made additional partial payments toward the reservation, or paid the full accommodation amount.

Cancellation deadlines are calculated in calendar days based on the scheduled arrival date. The date on which the written cancellation request is received at the property’s email address determines the applicable cancellation period.

In the event of cancellation, guests will not be required to make any additional payments beyond the amounts already paid.

5. Refund Administration Fee

In all cases where a refund is applicable, an administration fee of up to 5% of the refundable amount may be deducted.

The administration fee is deducted from the refund and applies only where it has been lawfully disclosed and agreed upon before the reservation was confirmed.

No administration fee is charged where no refund is issued.

6. No-Shows and Early Departures

In the event of a no-show on the scheduled arrival date, no refund will be issued for the agreed stay.

If guests choose to depart earlier than planned, unused nights are non-refundable unless otherwise agreed or required by applicable law.

7. Booking Amendments

Requests to change reservation dates, the length of stay or other booking details are subject to availability.

Any resulting rate differences or changes to the booking terms will be communicated before the amendment is accepted.

No amendment is considered confirmed without written agreement.

Submitting a booking amendment request does not automatically suspend the applicable cancellation deadlines.

8. Cancellation by the Property

If Almira Prassa Beach House is unable to provide the agreed accommodation and the property cancels the reservation, all payments received for accommodation that will not be provided will be refunded in full, without any administration fee deduction.

Where feasible, an alternative arrangement may be offered, which guests are free to accept or decline.

9. Exceptional Circumstances and Ferry Disruptions

In the event of ferry sailing bans, cancelled ferry services, severe weather or other exceptional circumstances, guests are encouraged to contact us as soon as possible.

Each situation will be assessed according to the actual circumstances, the agreed booking conditions and applicable law.

Alternative stay dates or another mutually acceptable arrangement may be offered where availability permits.

Travel disruptions do not automatically entitle guests to a refund in every circumstance, without prejudice to any rights available under applicable law.

10. Cancellation and Refund Procedure

Cancellation requests must be submitted in writing to [email protected].

Upon receiving the request, guests will be informed of the applicable conditions, the refundable amount and any lawfully agreed administration fee.

Refunds will be processed through the agreed lawful method, within a few days.

11. Third-Party Platform Reservations

For reservations made through Airbnb, Booking.com or other booking platforms, the cancellation conditions agreed upon for the individual reservation and the relevant platform rules will apply.

This Cancellation Policy applies to direct bookings and does not replace different conditions lawfully agreed upon through third-party platforms.

12. Right of Withdrawal

For accommodation services provided on a specific date or during a specified period, the general 14-day withdrawal right applicable to certain distance contracts does not normally apply.

Guests retain all mandatory statutory rights under applicable law.

13. Contact Information

For cancellations, booking amendments or questions regarding your reservation:

Almira Prassa Beach House
Efi Tressou
Kimolos, Cyclades, 84004, Greece
Email: [email protected]
Website: https://almiraprassa.gr